ResponseType Values

LeadGnome categorizes each email reply in your mailbox and stores this information as part of each contact record in your marketing automation platform (MAP) or Customer Relationship Management (CRM) system. This value is typically used to trigger workflows.

For each new or updated contact record, LeadGnome writes a value into the LG_ResponseType field that indicates either the type of email response for Responders, or the type of alternate lead for contacts identified within response emails. If LeadGnome scanned a response from a lead, it will write the value from the Responder column to LG_ResponseType.  If the Lead is an alternate contact that was mined from a response, then LeadGnome will write the value from the Mined Alternate column to LG_ResponseType.

Response Type In UI

Responder

Mined Alternate

BOUNCE

Delivery Status Notification

EXPRD

Address Has Changed

New Address

HUMAN

Personal Response

LTC

Left The Company

Replacement

OOO

Out Of Office

New Lead

UNSUB

Unsubscribe Request

VERIFY

SPAM Response


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